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Recommendations for the contents and user groups of a national quality monitoring system for healthcare services

Project description

To enhance the quality and transparency of healthcare in Switzerland, the Swiss Federal Quality Commission (FQC) has launched an initiative to develop recommendations for a national quality monitoring system (QMS). Led by the Swiss Learning Health System (SLHS), a research platform coordinated by the Faculty of Health Sciences and Medicine at the University of Lucerne, the project aims to establish a foundation for continuous healthcare improvement that meets the needs of patients, providers, and policymakers alike. 

Building on insights from the FQC report "Quality Monitoring and Public Reporting: Recommendations for the Swiss Healthcare System", the initiative focuses on: 

  1. Finalizing recommendations for the user groups of a national QMS 

  1. Proposing a balanced selection of quality indicators (QI) for healthcare providers across all quality dimensions 

  1. Designing a process for the ongoing review and adaptation of QIs 

Active participation from cantonal health directorates, patient organizations, insurers, and other key stakeholders ensures that a future QMS reflects diverse perspectives. Stakeholders accompany the entire development process, helping to create a monitoring system that analyzes healthcare performance, identifies opportunities for improvement, and enhances transparency across the healthcare landscape. 

The initiative is supported by a consortium of numerous senior experts from 13 leading research institutions across Switzerland, coordinated by scientists from the Universities of Lucerne and St. Gallen. 

The project will lay the groundwork for a national QMS that systematically evaluates healthcare services, supports evidence-based improvements, and enhances trust and transparency in healthcare delivery. It aims to create a system aligned with the needs of the Swiss population while advancing national healthcare quality objectives. 

See the official press release here: Healthcare: launch of national quality monitoring project | Swiss Learning Health System 

 

Project team

Prof. Dr. Alexander Geissler, Dr. Justus Vogel, Dr. David Ehlig, Jonas Backes

 

Cooperation partners

  1. Swiss Learning Health System (SLHS) - University of Lucerne 

  2. Genève TEAM Ambulances - Genève TEAM Ambulances SA 

  3. Lead Ageing, Functioning Epidemiology, and Implementation Research Group - Swiss Paraplegic Research 

  4. Department of Business Economics, Health, and Social Care - Scuola universitaria professionale della Svizzera italiana (SUPSI) 

  5. Faculty of Medicine - University Psychiatric Clinics Basel (UPK) / University of Basel 

  6. Department of Pharmaceutical Sciences - University of Basel 

  7. Department of Rehabilitation and Sports Medicine - University Hospital Bern 

  8. School of Health Professions - Bern University of Applied Sciences 

  9. Institute of Social and Preventive Medicine - University of Bern 

  10. Institute of Primary Care - University of Zurich 

  11. Department of Epidemiology and Health Systems - Unisanté Lausanne 

  12. Faculty of Health Sciences and Medicine - University of Lucerne 

 

Funding source

The Swiss Federal Quality Commission (EQC) 

Duration

October 2024 – September 2026 

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